Laforge Doors

 
 
 

General Information > Residential Doors

 

PORTES LAFORGE DOORS LTÉE/LTD LIMITED WARRANTY

LAFORGE RESIDENTIAL ALUMINUM DOORS (FOR NON-COMMERCIAL USE)
Laforge Doors Ltd guarantees its residential aluminum doors against any defects in material and workmanship. Subject to the following limitations and exclusions, any component part proven to be defective during the period covered by this warranty will be repaired or replaced, free of charge, according to Laforge Doors Ltd’s decision. Any repaired or replacement part will be guaranteed, but only for the remainder of the initial period of the warranty pertaining to this part. All warranties come into effect on the date of purchase of the product from Laforge Doors Ltd or one of its authorized dealers unless otherwise specified.

WORKMANSHIP WARRANTY
Laforge Doors Ltd guarantees its garage doors against any defect in materials and workmanship for a period of one (1) year.
In addition to this warranty, Laforge Doors Ltd offers extended warranties in the following cases:

I. Lifetime warranty against deterioration or rust perforation.
All Laforge Doors Ltd’s aluminum garage doors are covered by a lifetime warranty against any crackling, cracking, and rust perforation, which may occur under normal atmospheric conditions. In order for this warranty to be valid, the door has to have been stored properly after delivery, and the recommended maintenance and cleaning of the door had to be performed in accordance with the instructions prepared by Laforge Doors Ltd.

II. Warranty on the original paint.
Laforge Doors Ltd guarantees the original paint of its garage doors against any type of bubbling or bursting, which may occur under normal atmospheric conditions, namely where the air is free of salty mist (for aluminum doors only), and free of toxic smoke and vapors, and other corrosive substances. This warranty is valid for five (5) years for aluminum doors with original white paint and two (2) years for original paint other than white. The warranty on original paint applies for one (1) year for steel doors. In order for this warranty to be valid, the door has to have been stored properly after delivery, and the recommended maintenance and cleaning of the door have had to be performed in accordance with the instructions prepared by Laforge Doors Ltd. The warranty on original paint offers full coverage for the first year, and an annual 20% decrease of the coverage based on the initial price of the door for each subsequent year.

III. Warranty against delaminating.
A) Doors with white original paint.
Laforge Doors Ltd guarantees its white garage doors against the delaminating of the polyurethane foam from the steel or aluminum facing, for a period of five (5) years from the date it was manufactured. The warranty offers full coverage for the first year, and an annual 20% decrease of the coverage based on the initial price of the door for each subsequent year.
B) Doors with colors other than white.
Laforge Doors Ltd guarantees its garage doors against delaminating of the polyurethane foam from the steel or aluminum facing, for a period of one (1) year from the date they were manufactured.
IMPORTANT NOTE: BROWN COLORED DOORS INSTALLED FACING SOUTH WILL NOT BE COVERED BY OUR WARRANTY.

IV. Warranty on Laforge residential hardware.
Laforge Doors Ltd guarantees its residential garage door hardware, as well as the parts that go with it, against any defect in materials and workmanship for a period of two(2) years.

ADDITIONAL INFORMATION
This document sets forth the only Warranty applicable to the products sold hereunder. Upon the purchase of a Laforge product, the buyer accepts this warranty and agrees it is the only official warranty, thereby excluding any other representation, warranty or condition, whether written or implied, offered by whomever, except if stated in writing by an authorized Laforge Doors Ltd agent. All claims pursuant to this Warranty must be made in writing to Laforge Doors Ltd within the period of the warranty. Otherwise, the warranty shall not be honored.

These warranties are subject to the following restrictions:
The product has not been modified, has been used for its intended use under normal conditions, has been properly installed, and is subject to an inspection by a Laforge Doors Ltd agent.
The warranties expressly exclude any:

  • Costs related to the transportation of the replacement product;
  • Installation and labor charges related to the replacement product;
  • Paint charges in the event the door had been repainted by or for the client;
  • Costs that the user of Laforge products may incur in exercising this warranty;
  • Costs resulting from an accident or other in the event of defective materials;
  • Responsibility as to changes in models, materials, standard colors, and so on made by Laforge Doors Ltd and/or dealers since the date of purchase.

Laforge Doors Ltd reserves the right to provide products of similar quality, but of a different color in order to fulfill its obligations in the event it couldn’t provide products of the original color, or if in its opinion, a door of a different color could prevent the problem from reoccurring.

The replaced product becomes Laforge Doors Ltd’s property and must be returned to Laforge Doors Ltd at the client’s expense, unless a special agreement is reached with the Laforge Doors Ltd agent.



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